Effective Date: April 23, 2025
Operator: Talotsing
Contact: info@talotsing.com | (626) 615-0262 | In-app Chat Support
1. Data Collection
We collect and process the following user data:
• Personal Information: Name, email address, phone number, and shipping address.
• Payment Details: Processed securely through PCI DSS-compliant payment gateways; we do not store full credit card numbers.
• Device Information: Device type, operating system, and app version.
• Usage Data: Interaction patterns within the app to enhance user experience.
2. Data Usage
Collected data is utilized to:
• Process and fulfill orders.
• Provide customer support.
• Send transactional notifications.
• Improve app functionality and user experience.
3. Data Sharing
We share user data with third parties only when necessary:
• Payment Processing: To facilitate transactions.
• Shipping Providers: To deliver orders.
• Analytics Services: To analyze app performance and usage.
• Legal Obligations: When required by law or to protect our rights.
All third-party partners are contractually obligated to protect user data and use it solely for the intended purposes.
4. Data Security Measures
We implement robust security protocols to safeguard user data:
• Encryption: All data transmitted between the app and our servers is encrypted using SSL/TLS protocols.
• Secure Storage: Sensitive data is stored using advanced encryption standards.
• Access Controls: Role-based access ensures only authorized personnel can access sensitive information.
• Regular Audits: Periodic security assessments and vulnerability scans are conducted to identify and address potential threats.
• Multi-Factor Authentication (MFA): MFA is employed for administrative access to critical systems.
5. User Rights
Users have the right to:
• Access: Request access to their personal data.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request deletion of their personal data, subject to legal and contractual obligations.
• Data Portability: Request a copy of their data in a structured, commonly used format.
To exercise these rights, users can contact us at info@talotsing.com.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Children's Privacy
Our app is not intended for individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware of such data being collected, we will take steps to delete it promptly.
8. Changes to This Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. Users will be notified of significant changes through the app or via email.
9. Contact Us
For questions or concerns regarding this policy, please contact us at:
Email: info@talotsing.com
Phone: (626) 615-0262
In-app Chat Support: Available within the app